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Privacy Policy

Chat Filtering

All communication in NEO 2045 passes through our multi-layered filtering process. We use a combination of black, white, and phrase filtering to ensure that personally identifiable information and offensive language cannot be used in the game.

NEO Moderation

Here on NEO, we expect community members to treat each other with respect at all times. We use a mix of technology and real humans to help keep NEO a fun place to visit. These systems include content moderation, player reporting tools, and live community moderation.

Parent Dashboard

We encourage parents to participate in their children's activities. We created our Parent Portal to help facilitate this. This tool allows parents and guardians to link multiple player accounts and get oversight on billing controls.

Tips for Parents

We built NEO 2045 to be a safe game for all ages. However, it’s important for our younger players to know the fundamentals of online safety. Keep these valuable tips in mind:

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  1. Strengthen your children's "Stranger Risks" and explain the importance of maintaining their privacy online.
  2. Ask your kids to agree to never reveal personal details, such as your full name, address, or phone number.
  3. Regularly discuss online etiquette and actions with your children.
  4. Encourage your children to report any inappropriate actions while playing online games and to come and talk to you when something makes them uncomfortable.
  5. Be involved in your child’s online activities and get to know the games they’re playing and who they’re playing with.

What information do we collect?

We built NEO 2045 to give parents and guardians peace of mind. We’ve built a product that complies with or exceeds regulations such as COPPA (Children's Online Privacy Protection Act) and GDPR (General Data Protection Regulation).  

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To ensure our players’ privacy, we only collect a username, password, and parent’s email address at registration.

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We require additional parent information when creating a parent’s account to provide access to the parents' dashboard. This includes first and last names, a username and password and parent’s email address.

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Any purchases made in the app are processed by your platform’s app store (e.g., Apple, Google). This means we have no access to and do not store any of your billing information.

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Learn more about our Privacy Policy‍

FAQ

Chat Filtering
Moderation
Parent Dashboard
Tips for Parents
What information do we collect?

Follow us

Player safety is our number one priority. So please contact us at support@neo2045.com if you have any concerns, questions, or suggestions.

About Us

NEO 2045 (twenty forty-five) is a free-to-play massive multiplayer online (MMO) game that features a vast galaxy full of sci-fi action, quests and inter-galactic adventure! Player Realms allow you to create and customize your world with terraforming, building, crafting and coding functionalities. You can also visit one of five Social Realms, including NEO Central - the main hub/spawn point for new players - the Forest Realm, Arctic Realm, Desert Realm or Ocean Realm to interact with other gamers in a fun and safe environment.
VR Realms
Based in Sydney Australia
Founding date: September 2019
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VRR LinkedIn Page

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